Shipping policy
At Senzat, we are committed to delivering your orders quickly and securely within the United States.
Shipping Availability
- We currently ship only within the United States
- We do not offer international shipping at this time
Order Processing Time
- Orders are processed within 2–3 business days (Mon–Fri)
- Orders placed after 5:00 PM (EST) will be processed the next business day
- Orders are not processed on weekends or public holidays
Delivery Time
- Processing Time: 2–3 business days (Mon-Fri)
- Shipping Time: 3–5 business days (Mon-Fri)
- Total delivery time: 5–8 business days from order to delivery
Delivery times may vary depending on your location and courier service.
Shipping Partners
We ship orders using reliable carriers such as:
- USPS
- FedEx
- DHL
Shipping Cost
- We offer free shipping on all orders within the United States
Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can track your shipment using the provided link
Shipping Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Carrier delays
- High demand periods
We appreciate your patience in such situations.
Incorrect Shipping Address
- Please double-check your shipping details before placing an order
- We are not responsible for orders delivered to incorrect addresses provided by the customer
Lost or Stolen Packages
- If your package is lost or stolen, please contact us immediately
- We will assist you in working with the shipping carrier to resolve the issue
Contact Us
If you have any shipping-related questions:
Shop Name: Senzat
Support Email: info@senzat.com
Phone Number: +1 (917) 695-2814
Address: 1209 Mountain Road Pl NE, Albuquerque NM 87110, United States
Opening hours
Monday – Friday: 8:00 AM – 5:00 PM (New York, EST)
Saturday – Sunday: Closed